Role Summary

We are seeking an experienced SAP Monitoring & Observatility Engineer responsible for designing configuring and maintaining monitoring solutions acrees SAP SHANA landscapes. The role focuses on SAP application performance HANA database heath, custom data pronder configuration, and proactive alerting using New Relic Man Mantaring for SAP Solutions (NRMASAP) The ideal candidates high availability performance optimization, and early issue detection scr , HANA, and integration layers.

Key Responsibilities

SAP Monitoring & Data Provider Configuration

• Configure and manage SAP data providers including

MTE/CCMS-based performance metrics

HANA SOL based data providers

RFC and tebie-based event providers

• Maintain and manage REISTRY and MERES

• Develop and configure custom event data providers using ABAP when

required.

• Enable and monitor key SAP components including:

ST22 application dumps

Delta merge operations

HANA system replication (HSR)

Backup failures

Work process utization

Dialog response time

Instance availability

Locked users

IDoc processing and integration floves

SAP HANA & Performance Monitoring

• Monter HANA system views and database KPIs,

• Track column stare growth, detta merges, memory usage, and replication lag.

• Analyze execution metros and optimize alert thresholds

• Differentiate between GAUGE, SUMMARY, and event-based metrics for accurate alerting

Alerting & Observability

• Develop NRQL queries for metrics and events.

• Design dashboards and proactive alert policies

• Implement threshold and degradation-based alerts.

• Ensure monitoring coverage across

SAP Application Servers

HANA Database Layer

infrastructure/VM Layer

SAP Basis & Integration Collaboration

• Coordinate with SAP Basis teams for

RFC configuration (SM59)

Background job scheduling (SM36/SM37)

Role and authorization management

Transport management (STMS)

• Validate SAPControl, instance status, and system services.

Required Skills & Experience

• Strong understanding of SAP S/4HANA architecture and SAP landscape components.

• Hands-on experience with SAP monitoring transactions (ST22, SM37, STOIN

SM50, SM59)

• Knowledge of MTE classes, CCMS metrics, and custom ABAP-based

monitoring

• Experience with HANA monitoring (delta merge, replication, services, column store)

• Experience monitoring Docs, RFC connectivity, and SAP integration

components

• Proficiency in New Relic and NRQL query development

• Strong troubleshooting and performance analysis skills